Privacy Policy

1. Information We Collect

FormMasterPro is designed with privacy in mind. We collect the following information to provide our service:

• Authentication Data: When you create an account or log in, we collect information through our authentication provider (Auth0) including email address and subscription information.
• Form Data: The extension processes form field data on web pages to facilitate form filling. This data is primarily processed locally on your device.
• Document Content: When you upload documents (such as DOCX files) for form filling assistance, we process this content to extract relevant information.
• API Communications: When using AI suggestions, your form field data and processed user profile information are sent to our secure API service.
• Usage Statistics: We collect anonymous usage statistics to improve the Software, such as which features are most commonly used.
• Error Reports: If you choose to send error reports, we collect information about the error and your system configuration to help diagnose and fix issues.

Important: While your form data and document content are primarily processed locally, certain features like AI form filling suggestions require transmitting processed data to our secure servers. Your email verification status is checked when accessing certain features. We implement security measures to protect any data transmitted to our servers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain the Software
• To improve and optimize the Software
• To understand how users interact with the Software
• To detect, prevent, and address technical issues
• To provide customer support

3. Data Storage

FormMasterPro stores the following types of data:

• Authentication Data: Auth0 tokens and authentication state necessary for your account access are stored in your browser's local storage.
• Field Mappings: Custom field mappings you create for websites are stored in browser sync storage to enable form filling across your devices.
• Extension State: Information about the current state of the extension, including settings and preferences.

While most data is processed locally, portions of your profile data and form field information may be transmitted to our secure API servers when using AI-powered form filling suggestions. Authentication data is exchanged with Auth0 for account verification and management. Please see the "Information We Collect" section for details about data transmission.

4. Third-Party Services

FormMasterPro may use third-party services for certain functionality:

• AI Services: If you use AI-powered features, your form data may be processed by our AI service providers. We only use providers with strong privacy practices, and data is processed according to their privacy policies.

We do not share your personal information with third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request erasure of your personal information
• The right to restrict processing of your personal information
• The right to data portability
• The right to object to processing of your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

7. Children's Privacy

The Software is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can delete the information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: admin@formmasterpro.com
• Through our Contact Page